I have been banking with you for a while, now. I particularly like the colors of your website. Lately, I have been seeing this message with alarming frequency: The server at secure.ingdirect.com is taking too long to respond. This happens whether I use Firefox or IE, at home or at work. Sometimes it happens prior to the log-in screen, sometimes it happens after the log-in screen. This is unacceptable. If this nonsense persists much longer, I have no qualms about transferring my entire balance to one of your competitors, with whom I presently have an account. … Read entire article »

Adding to the two times I mistakenly took a box-cutter aboard a plane two months after 9/11: I flew out to LAX on Monday, and came home on the red-eye Wednesday night. Anyways, it’s the second time I’ve gone cross-country in two weeks, and the third such trip I’ve taken this year. At what point does “elevated” cease being elevated and become the new “normal”? More importantly, though, the TSA didn’t see the aerosol bottle of Axe deodorant spray in my carry on bag – outbound or inbound. It might’ve been mace, and I could’ve been a terrorist. So that makes at least four airplanes that were “safe” only post hoc. In reality, they weren’t safe at all! The only reason they weren’t turned … Read entire article »